Returns & Exchanges
At Shopping Bag, we want you to love your beauty routine, which is why we offer a 30-day return window for unopened and unused products. If you aren't completely satisfied with your purchase, our team is here to ensure a smooth and easy exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the beauty items you wish to return.
Prepare the Package
Securely pack the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing